Privacy & Cookie Policy

General principles of personal data protection

1. Name and address of the party responsible

The party responsible in accordance with the Data Protection Regulation and other national privacy laws of the Member States as well as other data protection regulations is:

ICT Solutions, s.r.o

Košice

Werferova 1
040 11 Košice
Slovakia
Tel .: +421 55 333 7170
E-Mail: info@ictsolutions.net
Website: www.ictsolutions.net

Trebišov

Cukrovarská 2
075 01 Trebišov
Slovakia
Tel .: +421 55 333 7170
E-Mail: info@ictsolutions.net
Website: www.ictsolutions.net

2. General information on data processing

2.1 Extent of the processing of personal data

In general, we process the personal data of our users only to the extent necessary for providing a functioning website as well as our content and services. The processing of the personal data of our users is done on a regular basis only after consent of the user. An exception applies in cases in which prior obtainment of consent is not possible for factual reasons and the processing of data is permitted by legal provisions.

If a person’s consent for the processing of personal data is obtained, article 6(1)(a) of the EU privacy regulation (GDPR) is applied as the legal basis. In the processing of personal data, which is necessary for the performance of a contract, of which the contracting party is the person concerned, article 6(1)(b) GDPR is applied as the legal basis. This also applies to processing measures that are required to perform pre-contractual measures. As far as the processing of personal data is required to fulfill a legal obligation our company is subject to, article 6(1)(c) GDPR is applied as the legal basis. In the event that the essential interests of the person concerned or of another individual may require the processing of personal data, article 6(1)(d) GDPR serves as the legal basis. If the processing is necessary to protect a legitimate interest of our company or of a third party and if the interests, rights and freedoms of the person concerned do not outweigh the former interest, article 6(1)(f) GDPR serves as the legal basis for processing.

2.3 Data deletion and storage duration

The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage ceases to apply. Storage can be continued, if this has been provided by the European or national legislation in EU law regulations, laws or regulations that the person responsible is bound to. A blocking or deletion of data occurs even when a storage period stipulated by the standards mentioned expires, unless a necessity for continued storage of the data for conclusion or fulfillment of a contract exists.

2.4 Scope

This privacy statement informs users about the nature, extent and purpose of the collection and use of personal data by the responsible provider. The collection occurs in our online platforms such as website, blog, shop and event pages.

3. Use of cookies

3.1 Description and extent of data processing

Our website uses cookies. Cookies are text files that are stored in the browser or by the browser on the computer system of the user. When a user accesses a website, a cookie can be stored on the user’s operating system. This cookie contains a characteristic string which can clearly identify the browser if you return to the website.

We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified when leaving and returning to a website.

The legal basis for the processing of personal data using cookies is article 6(1)(f) GDPR

3.3 Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some features of our website cannot be provided without the use of cookies. For these features it is necessary that the browser is recognized even after leaving and returning to the website.

The user data collected by technically necessary cookies is not used to create user profiles.

3.4 Storage duration, possibility of objection and deletion

Cookies are stored on the user’s computer and transmitted from there to our website. Therefore, you as a user are in control of the use of cookies. By changing the settings in your browser, you can disable or restrict the transfer of cookies. Already stored cookies can be deleted at any time. This can also be automated. When cookies are disabled for the use of our website, not all features of our website may be used to full extent.

4. Contact form and email contact

4.1 Description and extent of data processing

Our website provides a contact form for electronic contact. If a user enters data into the input form the data will be sent to us and stored. In that process only relevant data is collected, including contact information (name, first name, email addresses etc.) or content data. At the point of sending the message, the following information is also stored:

the IP address of the user
date and time of registration

For the processing of the data your consent is obtained as part of the transmission process and the Privacy Policy is indicated.

Alternatively, contact via the provided email address is possible. In this case, the personal user data transmitted with the email is stored.

In this context, no data is transferred to third parties. The data is exclusively used for the processing of the conversation.

If user consent is present, legal basis for the processing of the data is article 6(1)(a) GDPR. The legal basis for the processing of the data received during the sending of an email is article 6(1)(f) GDPR. If the email contact aims at the conclusion of a contract, article 6(1)(b) GDPR is an additional basis for the processing of data.

4.3 Purpose of data processing

The processing of personal data from the input form serves us for processing the contact as well as for customer care and quality management. When contacting us by email there is also a required legitimate interest in the processing of the data. Otherwise, the user’s consent is required. Other personal data processed during the transmission are used to prevent misuse of the contact form and to ensure the security of our information technology systems.

4.4 Transfer of data to third parties

An order or a request by the user to create an offer or for individual contact may result in the forwarding of data to a partner company. In this case, the possible transfer is explicitly stated and consent is obtained. If required, data is transferred to:

affiliated sales partners
hotels or restaurants for events and trainings
logistics partners

4.5 Publication of data

When transferring success stories, the data collected is published on the websites including the names of the user. In this case, the possible transfer is explicitly indicated and the corresponding consent is obtained accordingly.

4.6 Storage duration

The data is deleted as soon as it is no longer necessary for the attainment of its purpose, the purpose expires or the user’s consent is revoked.

The personal data additionally collected during the transmission process will be deleted after a period of six months.

4.7 Possibility of objection and deletion

The user always has the possibility to withdraw his consent to the processing of personal data. If the user contacts us by email, he can object to the storage of personal data at any time. In such a case, the conversation can not be continued. In such a case all personal data that has been stored in the course of the contact is deleted.

5. Use of third-party providers

5.1 Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ( “Google”). It is used on the basis of the article 6(1)(1)(f) GDPR. Google Analytics uses so called “Cookies”, text files that are stored on your computer and allow an analysis of your use of the website.

5.1.1 Data storage

The following information generated by cookies about your use of the website is usually transferred to a Google server in the USA and stored there:

browser type/version
operating system used
referrer URL (previously accessed website)
hostname of the accessing computer (IP address)
time of server request

The IP address sent as part of the Google Analytics process will not be merged with other Google data. We have also expanded Google Analytics on this website with the code “anonymizeIP”. This guarantees the masking of your IP address, so that all data is collected anonymously. Only in extraordinary cases, the full IP address is transmitted to a Google server in the USA and shortened there.

5.1.2 Data analysis

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compiling reports on the website activities and to provide the website owner with other services related to the website and internet usage. You may refuse the use of cookies by changing the settings in your browser; however, we point out that in this case you may not be able to use all features of this site to the full extent.

5.1.3 Prevention of processing

You can prevent the collection of data regarding your usage of the website generated by the cookie (incl. your IP address) by Google and also, the processing of this data by Google by downloading and installing the browser plugin available in the download link below: https://tools.google.com/dlpage/gaoptout.

As an alternative to the browser add-on, especially in browsers on mobile devices, you can avoid detection by Google Analytics by also clicking on this link. It will set an opt-out cookie, which prevents future collection of your information when accessing this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again. For information on the integration of the opt-out cookie, go to: https://developers.google.com/analytics/devguides/collection/gajs/.

Furthermore, we use Google Analytics to analyze data from double-click cookies and AdWords for statistical purposes. If you do not want this, you can deactivate this in the Ads Preferences Manager http://www.google.com/settings/ads/onweb/?hl=en

More information on privacy in the context of Google Analytics can be found in the Google Analytics Help Center: https://support.google.com/analytics/answer/6004245?hl=en

5.2 Google Maps

On our website we us the component “Google Maps” run by the company Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, referred to as “Google”. In each request of the component “Google Maps”, a cookie is set by Google in order to process user settings and date when accessing the website where the component “Google Maps” is integrated.

5.2.1 Data processing

This cookie is normally not deleted when closing the browser, but will turn invalid after a specific amount of time, unless it is previously deleted manually by the user..

5.2.2 Prevention of processing

If you do not agree with this processing of your data, you have the option of disabling the service “Google Maps” and thereby preventing the transfer of data to Google. To deactivate you must disable the JavaScript function in your browser. However, we point out that this may lead to a limited function of “Google Maps”.

The use of “Google Maps” and the information obtained through “Google Maps” are in accordance with the Google Terms

http://www.google.de/intl/en/policies/terms/regional.html

and the additional terms for “Google Maps”

https://www.google.com/intl/en_en/help/terms_maps.html

5.3 Google fonts

On our website we use the component “Google Fonts” from the company Google Inc. 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, referred to as “Google”.

5.3.1 Data processing

Google Fonts records the data sets of requests to CSS and fonts. Aggregated user numbers show how popular certain font families are and this information will be published on our analytics page. Furthermore, data from the web crawlers of Google detect which sites are using Google fonts. This data is published and is available in the BigQuery database of Google Fonts. For more information about collection and processing, please see the privacy policy of Google.

https://policies.google.com/privacy?hl=en

5.3.2 Prevention of processing

If you do not agree with this processing of your data, you have the option of disabling the service “Google Maps” and thereby preventing the transmission of data to Google. To deactivate you must disable the JavaScript function in your browser.However, we point out that this may lead to a limited function of “Google Maps”. The use of “Google Maps” and of the information obtained through “Google Maps” is done in accordance with the Google Terms

http://www.google.de/intl/en/policies/terms/regional.html

and the additional terms for “Google Maps”

https://www.google.com/intl/en_en/help/terms_maps.html

Only when you reach legal age and become legally competent can you effectively consent to the collection, processing and use of your data. For this reason we cannot store your data in this system unless you are at least 16 years of age. With the consent to this privacy policy you declare your legal competence after reaching legal age.

If you are not of legal age or legally competent, we do not want to lose you as an applicant. For this reason, we look forward to welcoming you in our office to receive your application personally.

7. Security measures

We use the most common SSL (Secure Socket Layer) method in combination with the highest level of encryption supported by your browser. Usually this is a 256 bit encryption.

We also use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.